Team Digital Customer Experience

Our Responsibility
Our young and dynamic team develops digital solutions for our clients. The goal is to increase the digital footprint of our customers and create a seamless digital experience for them. For example with the costumer portal, where they can book and track shipments and request prices. We are continuously embarking on a digital journey to understand our customers' needs and implement innovative solutions together. As part of the DCE team, you will have the opportunity to work on exciting projects and develop solutions that inspire our customers. We are always looking for talented and motivated individuals to join our team and help drive our mission forward!

Our Team
Our team consists of 40 passionate colleagues who work from different locations. While some work in the office and others remotely, we still care about close communication and meet regularly on voluntary basis in our office in Osnabrück or for joint dinners. We work closely with Sea Freight, Air Freight and Land Transport and the rest of the Hellmann IT & Digital unit. What makes us special is our passion for new things and our openness to experimentation and solidarity. Therefore our principle: "We win and lose as a team"!

Our Technologies, Tools & Methods
To respond iteratively and dynamically to customer needs, we use Scrum as a framework for agile development. We also rely on automation, decoupling, cloud and the use of SaaS as the key to success, reducing the time-to-market for our digital products and keeping feedback cycles short. We write cloud-native apps and use the declarative GitOps approach to capture everything from infrastructure to app to CI/CD in code in GitLab. Our Kubernetes clusters run in AWS on EKS and our products increasingly use managed services such as RDS to reduce overhead. Mainly, you'll find Spring boot containers written in Kotlin and using MongoDB for storage if needed. Our frontends are usually built with Angular, but we're always open to changes in the stack and use the most fitting technology!