Contract Logistics
Identifying a Contract Logistics partner is much more than just finding a warehouse. Here at Hellmann we get to know your business and work with you in partnership to develop solutions that not only meet your current requirements but can also evolve and support you as your business evolves and grows.
Customized processes and value-added services
From initial discussions to the final implementation we collaborate closely with you to develop a sustainable logistics solution strategy that is tailored to meet our customers' specific requirements.
By leveraging our proven systems, methodologies, and resources, we are able to analyze your current business and calculate future scenarios quickly and efficiently whilst taking into consideration your requests and also applying our experience and knowledge to each solution. At Hellmann we recognize one size does not fit all.
Project Management
Moving your business or commencing a relationship with a new Logistics Service Provider may be considered a risk. By using our proven Project Management tools and methodology, along with our experienced professional team, Hellmann act to de-risk all work streams within a project to ensure seamless implementation with no impact on your business.
Key Account Management and Continuous Improvement
After a successful implementation, in addition to your operational contacts at the warehouse locations, our central Key Account Management team will support you as a strategic point of contact and provide dedicated, intensive support. As part of our Hellmann Production System, we also identify potential areas for improvement and continuously develop and optimize your processes based on these findings.
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At a Glance
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Industry-leading experts
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Customized in-house solutions
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Multi-country solutions
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Exemplary project management and implementation
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Dynamic and flexible Warehouse Management Software
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Local approach in a global organization
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Key Account Management
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Focus on QHSE and Sustainability
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Committed and long term partners
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Warehouse Logistics
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Hellmann Production System
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Innovations and digital solutions
Our Services
Hellmann globally runs over 80 warehouse locations and is represented worldwide with more than 1 milion square meters of storage space. Whether single or multi-user facilities, in-house logistics solutions, or value-added services: Our product portfolio in the area of Contract Logistics offers innovative solutions for your supply chain because individual needs require customized solutions.
Single-User-Facilities
A single dedicated warehouse for manufacturers, importers, exporters, wholesalers, transport businesses, customs, etc.
Multi-User & Shared-User-Facilities
Book exactly as much storage space as you need.
eCommerce
Smart solutions for your online business, logistically and technologically.
Learn more
Individual Customer Processes
Goods receipt, warehousing, goods dispatch, returns management, value-added services.
Hellmann Contract Logistics
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Frequently Asked Questions (FAQ) about Contract Logistics
What is Contract Logistics?
Contract Logistics refers to long-term, strategic logistics partnerships in which warehousing, distribution, value-added services, IT systems, and process management are tailored to the specific requirements of each customer.
The focus is on customized end-to-end solutions across the entire supply chain.
How does Contract Logistics differ from traditional warehousing?
Contract Logistics stands for long-term, complex, and highly customized logistics solutions that cover the entire supply chain. This includes inventory management, advanced IT systems, process control, order fulfillment, flexibility to adapt to changing requirements, performance transparency (KPIs), and a wide range of value-added services such as kitting, set building, assembly, pre-packaging, quality control, returns management, and more.
Traditional warehousing, by contrast, typically focuses on standardized storage processes and is often limited to short-term or clearly defined, less complex services.
How can I request a quote for Contract Logistics solutions?
At Hellmann, we develop tailored concepts for your warehousing and logistics processes in the field of Contract Logistics. Using our “Let’s Do Business” form, you can submit your requirements—such as storage needs, product structure, processes, or desired value-added services.
Based on this information, our team of experts will analyze your supply chain and prepare a customized proposal.
What does the implementation of a Contract Logistics solution look like?
Implementation begins after the concept and planning phase has been completed and is carried out in a structured manner through professional project management. The goal is to ensure the smooth execution of the agreed solution. A dedicated project manager will support you throughout all implementation phases, lead the project, and bring the necessary expertise.
Typical implementation steps include:
- Project setup and alignment of all stakeholders
- Detailed planning of the concept in close collaboration with the customer
- The resulting “design freeze” as the basis for the implementation phase
- Setup or adaptation of operational and technical infrastructure
- System configuration and data migration
- Staff training
- Testing phase, ramp-up, and subsequent operational launch (“go-live”)
Through proven methodologies and clear project structures, we ensure a controlled transition without disrupting your supply chain operations.
Will I have a dedicated point of contact throughout the collaboration?
Yes. You will have a dedicated point of contact at every stage of the collaboration.
After implementation, responsibility is typically handed over from the project team to a dedicated Key Account Management team for ongoing support.
What services does Hellmann offer in Contract Logistics?
The service portfolio includes, among others:
- Warehousing operations (inbound, storage, picking, outbound)
- Inventory management
- In-house logistics directly at your production site
- Logistics services at a Hellmann distribution center (single- or multi-customer)
- Value-added services (e.g., kitting, packaging, labeling, set building, assembly, quality control, returns management, and more)
- Inbound shuttle services and outbound distribution services
- E-commerce and fulfillment solutions
All processes are managed via a globally standardized warehouse management system.
What warehouse concepts does Hellmann offer?
Hellmann provides a range of warehouse solutions:
- Dedicated warehouses: exclusive use for a single customer
- Multi-customer warehouses: flexible, shared warehouse environments
- In-house logistics: integrated directly at the production site
These models ensure maximum flexibility and scalability.
Which industries benefit most from Contract Logistics?
Contract Logistics is particularly suitable for:
- Automotive & Industrial
- E-commerce & Retail
- Consumer Goods & Fashion
- Pharma & Healthcare
Solutions are tailored to meet specific industry requirements.
What are Value-Added Services?
Value-added services are additional services beyond basic warehousing, such as:
- Packaging and repacking
- Kitting and assembly
- Quality control
- Returns management
These services improve supply chain efficiency, reduce internal workload, and enhance your time-to-market.
Can Contract Logistics solutions scale with my business?
Yes. Solutions are fully scalable and grow alongside your business.
Whether you are facing increasing volumes, entering new markets, or requiring additional services, processes are continuously adapted and optimized.
What e-commerce services are offered?
- Order and inventory management
- Pick-and-pack processes
- Same-day, next-day and standard shipping
- Returns management
Can B2B and B2C processes be combined?
Yes. Hellmann enables hybrid solutions where B2B distribution, e-commerce fulfillment, and spare parts logistics are managed through a shared infrastructure.
What IT systems are used?
Hellmann uses a globally standardized warehouse management system (WMS), along with interfaces to ERP systems, online shops, and marketplace platforms.
Are reporting and analytics functions available?
Yes. Regular reporting and KPI analysis provide:
- Full transparency on processes and performance
- Support for process optimization and cost control
- Monitoring of agreed service levels
How flexible are Contract Logistics solutions?
Solutions are fully scalable and adapt to:
- Seasonal fluctuations
- Business growth and new market entries
- Changes in product portfolios and active SKUs
- Increasing order volumes
Can international supply chains be supported?
Yes. Hellmann operates logistics sites worldwide and integrates them with air, sea, and road transport to deliver end-to-end global supply chain solutions.
What factors influence the budget in Contract Logistics?
Factor | Impact on Costs |
| Inventory levels | Size and utilization of the logistics center |
| Process complexity | For example: number of different order types, specific end-customer requirements (e.g., packing specifications), picking processes, and returns |
| IT integration | Complexity of requirements related to EDI messages, reporting, and automation |
| Labor requirements | Depending on product structure, order profile and depth (i.e., ordering behavior), level of automation, and required service levels |
| Value-added services | Outsourcing to a 3PL can reduce your overall costs—or those of your suppliers |
Why is Contract Logistics economically beneficial?
- Reduction of fixed costs through outsourcing
- Optimized processes and increased efficiency
- Scalability without the need for own investments
- Stronger focus on core business activities
In the long term, this leads to lower total supply chain costs.
What role does sustainability play in Contract Logistics?
Hellmann integrates sustainable solutions through:
- Energy-efficient warehouse facilities
- Optimized transport networks
- Resource-efficient packaging concepts
How is quality ensured?
Through:
- Standardized processes
- Continuous training programs
- KPI monitoring
- Clearly defined Service Level Agreements (SLAs)
What are the key benefits of Contract Logistics?
- Tailored solutions: Processes are designed to meet your specific requirements
- Scalability & flexibility: Easy adaptation to growth, seasonal peaks, or market changes
- End-to-end supply chain optimization: Integrated logistics services from a single source
- Transparency & control: Digital systems enable real-time tracking and reporting
- Long-term partnership: Focus on sustainable collaboration, joint growth, regular performance reviews (e.g., MBRs, QBRs), and continuous improvement
What innovative solutions does Hellmann offer in Contract Logistics?
Hellmann leverages advanced technologies and innovations such as:
- Automation and robotics
- Digital warehouse systems
- Data-driven process optimization
The goal is to increase efficiency while minimizing risks.
