Cross-Border E-Commerce
For global growth, fast cross-border deliveries are essential. With our new cross-border e-commerce solution, we connect you to customers worldwide. In partnership with SkyNet Worldwide Express, we combine Hellmann’s global Airfreight expertise with reliable last-mile delivery and extensive customs clearance know-how in over 190 countries. Faster than postal, more cost-efficient than express and fully integrated with real-time tracking.
Your Fast Lane for Global Online Sales
With the cross-border e-commerce solution, we connect your online business to customers worldwide through a seamless, end-to-end delivery process. From pick-up at your warehouse to last-mile delivery, every step is managed by our integrated Hellmann–SkyNet network. Customs clearance is handled efficiently, and you can choose between DDP (Delivered Duty Paid) and DAP (Delivered At Place) options to suit your needs.
Our solution is designed for flexibility, covering small and fluctuating shipment volumes without compromising on speed. Typical door-to-door delivery times range from three to six days. Advanced API technology ensures that you and your customers have complete visibility, with real-time tracking, duty and tax calculation, and instant access to shipping data.
Returns are just as simple: Our white label returns portal lets your customers choose convenient drop-off or pick-up options, while you benefit from immediate refunds and the option to reclaim duties and taxes. With our global reach and a strong focus on customer experience, our cross-border e-commerce solution offers a powerful alternative positioned between postal and express services.
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Find your Local Office
At a glance
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One stop shop solution with seasoned logistics partners
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Cost-efficient pricing below express carriers
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3–6 days door-to-door delivery
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Multiple last-mile carriers per country
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White label returns and duty refund
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Real-time tracking and duty calculation via API
Start shipping smarter today.
Our experts will tailor a cross-border e-commerce solution to your business – from your warehouse to your customer’s door, anywhere in the world.
Let´s do business
Your End-to-End E-Commerce Partner
One Stop Shop
We are your single partner for end-to-end e-commerce logistics – from pick-up to last mile.
Cross-Border
Delivering parcels across the world with reliable transit times and customs expertise.
Full Returns and More
We manage returns the way you need: full returns, open box, grading, donations, and more.
End-to-End Tracking
Enjoy full visibility along the entire transport chain, 24/7.
Self-Service Portal
Your customers and teams have access to real-time shipment information anytime.
DDP / DAP
Choose between Delivered Duty Paid or Delivered At Place – flexible customs solutions.
Duty Drawback
For returned goods, we ensure you get your products and any duties or taxes refunded.
Our Partnership with SkyNet: Global Reach, Local Excellence
SkyNet Worldwide Express is a global courier specialist with more than 190 stations worldwide. For over three decades, SkyNet has been at the forefront of cross-border e-commerce, helping retailers and brands deliver to customers anywhere in the world with speed and confidence.
As experts in international shipping and customs clearance, SkyNet offers fully integrated digital solutions, shipment visibility, and end-to-end logistics - from pick-up and international transport to last-mile delivery, returns management, and customer care.
By combining Hellmann’s strength in global Airfreight with SkyNet’s proven e-commerce and last-mile capabilities, our partnership delivers:
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Global coverage with local expertise
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Seamless integration of Airfreight, customs, and delivery
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Faster customs clearance and reliable final mile
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Advanced IT solutions for door-to-door visibility, including returns
Together, we enable online retailers to expand internationally, reduce costs, and give customers a faster, more transparent delivery experience.
Your Industry. Our E-Commerce Expertise.
The cross-border e-commerce solution is designed to meet the needs of a wide range of online retailers. Whether you ship high-demand consumer goods, lifestyle products, or niche items, our solution ensures fast and reliable cross-border delivery.
Key Sectors
Fashion & Footwear
handling high return rates and seasonal trends
Consumer Electronics & Accessories
secure, fast delivery of valuable items
Personal Care & Beauty
small parcels with sensitive timelines
Sports, Leisure & Hobbies
flexible capacity for fluctuating demand
Beyond these industries, our service is also a strong fit for seasonal campaigns, promotional peaks, and product launches, thus giving brands the speed and cost efficiency they need to satisfy customers across borders.
Your Sales Contact
Partner & Supplier
