Kontraktloģistika

Contract Logistics refers to long-term, strategic logistics partnerships in which warehousing, distribution, value-added services, IT systems, and process management are tailored to the specific requirements of each customer.
The focus is on customized end-to-end solutions across the entire supply chain.

Contract Logistics stands for long-term, complex, and highly customized logistics solutions that cover the entire supply chain. This includes inventory management, advanced IT systems, process control, order fulfillment, flexibility to adapt to changing requirements, performance transparency (KPIs), and a wide range of value-added services such as kitting, set building, assembly, pre-packaging, quality control, returns management, and more. 
Traditional warehousing, by contrast, typically focuses on standardized storage processes and is often limited to short-term or clearly defined, less complex services.
 

At Hellmann, we develop tailored concepts for your warehousing and logistics processes in the field of Contract Logistics. Using our “Let’s Do Business” form, you can submit your requirements—such as storage needs, product structure, processes, or desired value-added services.
Based on this information, our team of experts will analyze your supply chain and prepare a customized proposal.
 

Implementation begins after the concept and planning phase has been completed and is carried out in a structured manner through professional project management. The goal is to ensure the smooth execution of the agreed solution. A dedicated project manager will support you throughout all implementation phases, lead the project, and bring the necessary expertise.

Typical implementation steps include:

• Project setup and alignment of all stakeholders
• Detailed planning of the concept in close collaboration with the customer
• The resulting “design freeze” as the basis for the implementation phase
• Setup or adaptation of operational and technical infrastructure
• System configuration and data migration
• Staff training
• Testing phase, ramp-up, and subsequent operational launch (“go-live”)

Through proven methodologies and clear project structures, we ensure a controlled transition without disrupting your supply chain operations.

Yes. You will have a dedicated point of contact at every stage of the collaboration.
After implementation, responsibility is typically handed over from the project team to a dedicated Key Account Management team for ongoing support.

The service portfolio includes, among others:

• Warehousing operations (inbound, storage, picking, outbound)
• Inventory management
• In-house logistics directly at your production site
• Logistics services at a Hellmann distribution center (single- or multi-customer)
• Value-added services (e.g., kitting, packaging, labeling, set building, assembly, quality control, returns management, and more)
• Inbound shuttle services and outbound distribution services
• E-commerce and fulfillment solutions

All processes are managed via a globally standardized warehouse management system.

Hellmann provides a range of warehouse solutions:

• Dedicated warehouses: exclusive use for a single customer
• Multi-customer warehouses: flexible, shared warehouse environments
• In-house logistics: integrated directly at the production site

These models ensure maximum flexibility and scalability.

Contract Logistics is particularly suitable for:

• Automotive & Industrial
• E-commerce & Retail
• Consumer Goods & Fashion
• Pharma & Healthcare

Solutions are tailored to meet specific industry requirements.

Value-added services are additional services beyond basic warehousing, such as:

• Packaging and repacking
• Kitting and assembly
• Quality control
• Returns management

These services improve supply chain efficiency, reduce internal workload, and enhance your time-to-market.

Yes. Solutions are fully scalable and grow alongside your business.
Whether you are facing increasing volumes, entering new markets, or requiring additional services, processes are continuously adapted and optimized.

• Order and inventory management
• Pick-and-pack processes
• Same-day, next-day and standard shipping
• Returns management

Yes. Hellmann enables hybrid solutions where B2B distribution, e-commerce fulfillment, and spare parts logistics are managed through a shared infrastructure.

Hellmann uses a globally standardized warehouse management system (WMS), along with interfaces to ERP systems, online shops, and marketplace platforms. 

Yes. Regular reporting and KPI analysis provide:

• Full transparency on processes and performance
• Support for process optimization and cost control
• Monitoring of agreed service levels

Solutions are fully scalable and adapt to:

• Seasonal fluctuations
• Business growth and new market entries
• Changes in product portfolios and active SKUs
• Increasing order volumes

Yes. Hellmann operates logistics sites worldwide and integrates them with air, sea, and road transport to deliver end-to-end global supply chain solutions.

• Reduction of fixed costs through outsourcing
• Optimized processes and increased efficiency
• Scalability without the need for own investments
• Stronger focus on core business activities

In the long term, this leads to lower total supply chain costs.

Hellmann integrates sustainable solutions through:

• Energy-efficient warehouse facilities
• Optimized transport networks
• Resource-efficient packaging concepts

Through:

• Standardized processes
• Continuous training programs
• KPI monitoring
• Clearly defined Service Level Agreements (SLAs)

• Tailored solutions: Processes are designed to meet your specific requirements
• Scalability & flexibility: Easy adaptation to growth, seasonal peaks, or market changes
• End-to-end supply chain optimization: Integrated logistics services from a single source
• Transparency & control: Digital systems enable real-time tracking and reporting
• Long-term partnership: Focus on sustainable collaboration, joint growth, regular performance reviews (e.g., MBRs, QBRs), and continuous improvement

Hellmann leverages advanced technologies and innovations such as:

• Automation and robotics
• Digital warehouse systems
• Data-driven process optimization

The goal is to increase efficiency while minimizing risks.