Case Study: Churchill x Hellmann: A Partnership for Growth
When premium tableware manufacturer Churchill expanded its presence in the Benelux region, the company needed more than additional warehouse space—it needed a logistics partner capable of delivering speed, reliability, and operational excellence. Discover how Hellmann developed a tailored contract logistics solution that supports Churchill's regional growth, enables same-day order dispatch, and lays the foundation for a long-term strategic partnership.
Churchill
Customer Overview
Founded in 1795, Churchill is one of the world's leading manufacturers of premium ceramic tableware for the hospitality industry. Renowned for combining over two centuries of craftsmanship with continuous innovation and a strong commitment to sustainability, Churchill supplies durable, high-quality porcelain to hotels, restaurants, and catering businesses worldwide.
To further strengthen its presence in the Benelux region, Churchill sought a logistics solution that would support its growing customer base while maintaining the high service standards associated with its brand.
The Challenge
As Churchill expanded its operations across the Benelux market, it required a logistics partner capable of delivering more than warehouse capacity. The company needed a reliable, flexible partner that could manage daily operations with precision, ensure fast order fulfillment, and uphold Churchill's reputation for quality throughout the supply chain.
Equally important was finding a partner that shared Churchill's long-term vision and commitment to operational excellence.
The Solution
In July 2025, Churchill established operations at a new 7,000 m² logistics facility at the Port of Rotterdam. Hellmann Worldwide Logistics manages 3,500 m² of the site with a dedicated team of 12 full-time logistics specialists, providing end-to-end contract logistics services tailored to Churchill's operational requirements.
The solution includes:
- Goods receipt and inventory management
- Cross-docking operations
- Efficient unloading and handling processes
- Same-day order dispatch
- Dedicated operational support from an experienced on-site team
The partnership is secured through a contract running until 2028, with both companies anticipating continued growth and an expanding scope of cooperation.
The Results
By partnering with Hellmann, Churchill has established a scalable logistics operation that supports its regional growth while maintaining the high standards its customers expect.
Key outcomes include:
- Dedicated logistics operations at the Port of Rotterdam
- Faster and more efficient distribution across the Benelux region
- Reliable same-day dispatch capabilities
- A dedicated team ensuring operational consistency and service quality
- A long-term logistics partnership built on trust and shared values
Partnership Built on Shared Values
For Churchill, selecting Hellmann was about more than operational capability—it was about finding a partner committed to the same standards of quality, reliability, and continuous improvement.
"For Churchill, selecting the right logistics partner was never just about operations. It was about shared values. Hellmann has proven to be more than a provider; they are a true partner. We trust them to run our operations as if they were their own."
Tony Percival, Logistics Director, Churchill
Hellmann's dedicated Benelux team ensures the operation runs smoothly every day, managing a fast-paced logistics environment where precision and reliability are essential.
"Our team is proud to support Churchill's high standards of quality and efficiency. The daily rhythm of this operation—from receiving stock to unloading, cross-docking, and same-day dispatch—requires precision, speed, and consistent reliability. We are honored that Churchill has entrusted us with such a critical part of their supply chain."
Patricia Laures, Contract Logistics Director, Hellmann Benelux
Looking Ahead
The collaboration between Churchill and Hellmann demonstrates how a strategic logistics partnership can enable regional growth while maintaining exceptional customer service. By combining Churchill's commitment to excellence with Hellmann's expertise in contract logistics, both companies have established a strong foundation for continued expansion in the Benelux market.
As the partnership evolves, both organizations expect to broaden the scope of their cooperation, supporting Churchill's future growth with scalable, reliable logistics solutions.
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