Kontrat Lojistiği

Bir Kontrat Lojistik ortağını belirlemek, bir depo bulmaktan çok daha fazlasıdır. Hellmann'da, yalnızca mevcut gereksinimlerinizi karşılayan değil, aynı zamanda işiniz gelişip büyüdükçe sizi geliştirebilecek ve destekleyebilecek çözümler geliştirmek için işinizi tanıyor ve sizinle ortak çalışıyoruz.

Why Hellmann Contract Logistics?

Global

More than 80 warehouse locations and over 1 million square meters of storage space worldwide, multi-country solutions and a local approach in a global organization. 

Personal

We get to know your business first. Experienced project teams de-risk your implementation, and our central Key Account Management team stays your strategic point of contact. 

Connected

One single WMS in contract logistics worldwide, the Hellmann Production System for continuous improvement, and direct links to our air, sea, road and rail network. 

Özelleştirilmiş süreçler ve katma değerli hizmetler

İlk görüşmelerden son uygulamaya kadar, müşterilerimizin özel gereksinimlerini karşılayacak şekilde uyarlanmış sürdürülebilir bir lojistik çözüm stratejisi geliştirmek için sizinle yakın işbirliği yapıyoruz. Kanıtlanmış sistemlerimizi, metodolojilerimizi ve kaynaklarımızı kullanarak, mevcut işinizi analiz edebiliyor ve gelecekteki senaryoları hızlı ve verimli bir şekilde hesaplayabiliyoruz, aynı zamanda taleplerinizi dikkate alıyoruz ve deneyim ve bilgimizi her çözüme uyguluyoruz. Hellmann'da tek bir boyutun her şeye uymadığının farkındayız.
 

Proje Yönetimi

Bazıları depo stoklarının taşınmasını veya lojistik hizmet sağlayıcısının değiştirilmesini bir risk olarak görebilir. Ancak çoğu zaman avantajlar daha ağır basar: Proje yönetiminde kullandığımız kanıtlanmış araçlar ve yöntemler ile deneyimli ve profesyonel ekibimiz sayesinde Hellmann olarak, bir proje kapsamındaki tüm iş süreçlerinin riskini en aza indirebilir ve şirketiniz veya süreçleriniz üzerinde herhangi bir etki olmadan sorunsuz bir uygulama sağlarız.


Key Account Yönetimi ve Sürekli İyileştirmeler

Başarılı bir uygulamanın ardından, depo lokasyonlarındaki operasyonel muhataplarınıza ek olarak merkezi Key Account Yönetimimiz stratejik bir iletişim noktası olarak yanınızda olur ve size kapsamlı bir destek sunar. Hellmann Üretim Sistemimiz kapsamında ayrıca iyileştirme potansiyellerini belirler ve bu temelde süreçlerinizi sürekli olarak geliştiririz.

Brilka

Alexandra Brilka

Senior Solution Engineer

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Bir Bakışta

  • Sektör lideri uzmanlar
  • Çok ülkeli çözümler
  • Örnek proje yönetimi ve uygulaması
  • Dinamik ve esnek Depo Yönetim Yazılımı
  • Küresel bir organizasyonda yerel yaklaşım
  • Kilit Müşteri Yönetimi
  • QHSE(Kalite, Sağlık, Güvenlik, Enerji)
  • Kararlı ve uzun vadeli ortaklar
  • Depo Lojistiği
  • Hellmann Üretim Sistemi
  • Yenilikler ve dijital çözümler

Hizmetlerimiz

Hellmann dünya çapında 80'den fazla depo lokasyonunu yönetiyor ve dünya çapında 1 milyon metrekareden fazla depolama alanıyla temsil ediliyor. İster tek, ister çok kullanıcılı tesisler, şirket içi lojistik çözümler veya katma değerli hizmetler: Kontrat Lojistiği alanındaki ürün portföyümüz, bireysel ihtiyaçlar özelleştirilmiş çözümler gerektirdiğinden tedarik zinciriniz için yenilikçi çözümler sunar.

Tek Kullanıcılı Tesisler

Üreticiler, ithalatçılar, ihracatçılar, toptancılar, nakliye işletmeleri, gümrükler vb. İçin tek bir özel depo.

Çok Kullanıcılı ve Paylaşılan Kullanıcı Tesisleri

Tam olarak ihtiyaç duyduğunuz kadar depolama alanı ayırtın.

e-Ticaret

Online işiniz için lojistik ve teknolojik olarak akıllı çözümler.

Learn more

Müşteriye Özel Süreçler

Mal kabulü, depolama, mal sevkiyatı, iade yönetimi, katma değerli hizmetler.

 

Hellmann Contract Logistics

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Frequently Asked Questions (FAQ) about Contract Logistics

What is Contract Logistics?

Contract Logistics refers to long-term, strategic logistics partnerships in which warehousing, distribution, value-added services, IT systems, and process management are tailored to the specific requirements of each customer.
The focus is on customized end-to-end solutions across the entire supply chain.

How does Contract Logistics differ from traditional warehousing?

Contract Logistics stands for long-term, complex, and highly customized logistics solutions that cover the entire supply chain. This includes inventory management, advanced IT systems, process control, order fulfillment, flexibility to adapt to changing requirements, performance transparency (KPIs), and a wide range of value-added services such as kitting, set building, assembly, pre-packaging, quality control, returns management, and more. 
Traditional warehousing, by contrast, typically focuses on standardized storage processes and is often limited to short-term or clearly defined, less complex services.
 

How can I request a quote for Contract Logistics solutions?

At Hellmann, we develop tailored concepts for your warehousing and logistics processes in the field of Contract Logistics. Using our “Let’s Do Business” form, you can submit your requirements—such as storage needs, product structure, processes, or desired value-added services.
Based on this information, our team of experts will analyze your supply chain and prepare a customized proposal.
 

What does the implementation of a Contract Logistics solution look like?

Implementation begins after the concept and planning phase has been completed and is carried out in a structured manner through professional project management. The goal is to ensure the smooth execution of the agreed solution. A dedicated project manager will support you throughout all implementation phases, lead the project, and bring the necessary expertise.

Typical implementation steps include:

  • Project setup and alignment of all stakeholders
  • Detailed planning of the concept in close collaboration with the customer
  • The resulting “design freeze” as the basis for the implementation phase
  • Setup or adaptation of operational and technical infrastructure
  • System configuration and data migration
  • Staff training
  • Testing phase, ramp-up, and subsequent operational launch (“go-live”)

Through proven methodologies and clear project structures, we ensure a controlled transition without disrupting your supply chain operations.

Will I have a dedicated point of contact throughout the collaboration?

Yes. You will have a dedicated point of contact at every stage of the collaboration.
After implementation, responsibility is typically handed over from the project team to a dedicated Key Account Management team for ongoing support.

What services does Hellmann offer in Contract Logistics?

The service portfolio includes, among others:

  • Warehousing operations (inbound, storage, picking, outbound)
  • Inventory management
  • In-house logistics directly at your production site
  • Logistics services at a Hellmann distribution center (single- or multi-customer)
  • Value-added services (e.g., kitting, packaging, labeling, set building, assembly, quality control, returns management, and more)
  • Inbound shuttle services and outbound distribution services
  • E-commerce and fulfillment solutions

All processes are managed via a globally standardized warehouse management system.

What warehouse concepts does Hellmann offer?

Hellmann provides a range of warehouse solutions:

  • Dedicated warehouses: exclusive use for a single customer
  • Multi-customer warehouses: flexible, shared warehouse environments
  • In-house logistics: integrated directly at the production site

These models ensure maximum flexibility and scalability.

Which industries benefit most from Contract Logistics?

Contract Logistics is particularly suitable for:

  • Automotive & Industrial
  • E-commerce & Retail
  • Consumer Goods & Fashion
  • Pharma & Healthcare

Solutions are tailored to meet specific industry requirements.

What are Value-Added Services?

Value-added services are additional services beyond basic warehousing, such as:

  • Packaging and repacking
  • Kitting and assembly
  • Quality control
  • Returns management

These services improve supply chain efficiency, reduce internal workload, and enhance your time-to-market.

Can Contract Logistics solutions scale with my business?

Yes. Solutions are fully scalable and grow alongside your business.
Whether you are facing increasing volumes, entering new markets, or requiring additional services, processes are continuously adapted and optimized.

What e-commerce services are offered?

  • Order and inventory management
  • Pick-and-pack processes
  • Same-day, next-day and standard shipping
  • Returns management

Can B2B and B2C processes be combined?

Yes. Hellmann enables hybrid solutions where B2B distribution, e-commerce fulfillment, and spare parts logistics are managed through a shared infrastructure.

What IT systems are used?

Hellmann uses a globally standardized warehouse management system (WMS), along with interfaces to ERP systems, online shops, and marketplace platforms. 

Are reporting and analytics functions available?

Yes. Regular reporting and KPI analysis provide:

  • Full transparency on processes and performance
  • Support for process optimization and cost control
  • Monitoring of agreed service levels

How flexible are Contract Logistics solutions?

Solutions are fully scalable and adapt to:

  • Seasonal fluctuations
  • Business growth and new market entries
  • Changes in product portfolios and active SKUs
  • Increasing order volumes

Can international supply chains be supported?

Yes. Hellmann operates logistics sites worldwide and integrates them with air, sea, and road transport to deliver end-to-end global supply chain solutions.

What factors influence the budget in Contract Logistics?

Factor

Impact on Costs

Inventory levelsSize and utilization of the logistics center
Process complexityFor example: number of different order types, specific end-customer requirements (e.g., packing specifications), picking processes, and returns
IT integration
 
Complexity of requirements related to EDI messages, reporting, and automation
Labor requirementsDepending on product structure, order profile and depth (i.e., ordering behavior), level of automation, and required service levels
Value-added servicesOutsourcing to a 3PL can reduce your overall costs—or those of your suppliers

Why is Contract Logistics economically beneficial?

  • Reduction of fixed costs through outsourcing
  • Optimized processes and increased efficiency
  • Scalability without the need for own investments
  • Stronger focus on core business activities

In the long term, this leads to lower total supply chain costs.

What role does sustainability play in Contract Logistics?

Hellmann integrates sustainable solutions through:

  • Energy-efficient warehouse facilities
  • Optimized transport networks
  • Resource-efficient packaging concepts

How is quality ensured?

Through:

  • Standardized processes
  • Continuous training programs
  • KPI monitoring
  • Clearly defined Service Level Agreements (SLAs)

What are the key benefits of Contract Logistics?

  • Tailored solutions: Processes are designed to meet your specific requirements
  • Scalability & flexibility: Easy adaptation to growth, seasonal peaks, or market changes
  • End-to-end supply chain optimization: Integrated logistics services from a single source
  • Transparency & control: Digital systems enable real-time tracking and reporting
  • Long-term partnership: Focus on sustainable collaboration, joint growth, regular performance reviews (e.g., MBRs, QBRs), and continuous improvement

What innovative solutions does Hellmann offer in Contract Logistics?

Hellmann leverages advanced technologies and innovations such as:

  • Automation and robotics
  • Digital warehouse systems
  • Data-driven process optimization

The goal is to increase efficiency while minimizing risks.