Hello Boris, could you please introduce your team and the services that Hellmann Direct Load offers to our customers?

We are a team of 10 professionals spread across our agencies in Rennes, Lyon, and now Paris. Our expertise spans all facets of transportation solutions, including LTL (Less Than Truckload), FTL (Full Truck Load), Express, and both national and international logistics. Our Direct Load customer receive fully personalized attention from a dedicated contact who intimately understands their unique requirements. Our team's agility, coupled with an extensive network of partners, ensures prompt and effective responses to our customers' needs.

Opening a new location in Paris is a significant move. What was the main factor driving this decision?

Our commitment to proximity with our customers propelled us to establish a presence in Paris, a vibrant and strategic hub for commerce and logistics. By inaugurating the Direct Load activity at our Villepinte headquarters, we aim to seamlessly integrate all of Hellmann Worldwide Logistics’ services and better serve our clientele.

Handling 7,000 shipments annually is impressive. Which destinations do you primarily serve, and where do you see opportunities for growth?

We remain open to all possibilities in expanding our operations. While our destinations are guided by our customers' demands, our primary focus includes key markets such as Germany, the Netherlands, Italy, the UK, Poland, Spain, and the Czech Republic. Additionally, we've begun offering transport services to Kazakhstan and Georgia, leveraging the support of our colleagues from Hellmann East Europe in Hanau, Germany. This expansion not only presents new business opportunities but also aligns with our commitment to global connectivity and sustainability.

Do you cater to shipments with special requirements, and if so, what types?

Yes, we specialize in managing shipments with unique requirements to ensure their safe and secure transportation. Our services encompass handling ADR-compliant shipments, flatbed transport with crane provision, and express transport with meticulous monitoring to ensure regulatory compliance and adherence to specific client needs.

What do you perceive as the main strengths of the French Direct Load team, and what are your expectations for the future?

The backbone of our team lies in our collective expertise, adaptability, and unwavering commitment to customer satisfaction. In a fiercely competitive market, understanding our customers' needs is paramount to maintaining their trust. We pride ourselves on our responsiveness and agility in navigating market dynamics. Looking ahead, we anticipate strengthening our market position, expanding our service portfolio, and continuing to surpass customer expectations through innovation, technological advancements, and a relentless pursuit of excellence.

Thank you for your time, Boris. Is there anything you would like to add, before we say goodbye?

Thank you as well! I would like to add that we are not just a logistics provider; we're a strategic partner committed to delivering tailored solutions that drive our clients’ business forward. Whether you're looking to streamline your supply chain, expand into new markets, or enhance your shipping efficiency, our dedicated team is here to make it happen. Contact us today to learn more about how we can help optimize your logistics operations and propel your business to new heights.